Sourcing and fulfillment
How products travel from our manufacturers to our customers, and the checks we apply along the way.
Five steps, one standard.
The same process applies to every product line.
01
Sourcing
We work with verified manufacturers and approve a physical sample before any production order.
02
Inspection
Each production run is checked against the approved sample, the specification and labelling rules.
03
Compliance
Testing and marking requirements are identified per market before ordering, and documentation is kept on file.
04
Warehousing
Goods are imported in bulk and stored with third-party logistics partners inside each market.
05
Delivery
Orders ship domestically with tracking, and each store publishes a local return address.
Local delivery in every market we serve.
We serve customers in the United States and the United Kingdom. In each country, orders ship domestically from a local logistics partner, with tracking and a local return address.
